Ideally there would be an icon on the Windows desktop, they double-click it, reply to a simple 'are you sure?' prompt, and then the Ubuntu box is told to restart. I don't really want to give them some kind of raw terminal access (the command line will frighten them!) and I don't want them to use VNC (as stated above).
I'd like to have some means of allowing the retail staff to restart the Ubuntu machine, from the desktop of one of their Windows terminals. The machines are going to be physically 'out of the way' (probably in the ceiling space) so the power button is not easily accessible!. We have VNC running (now that we've turned off desktop enhancements!) so that we can remotely get into the machines if we need to, but that's not something we would allow the retail staff to do. I need the retail staff to be able to restart the boxes if a problem arises.
Everything is configured to auto-start, no automatic updates, no power saving etc - I think we're pretty-much good to go apart from one thing. Once installed, they won't have a keyboard or mouse connected but will have a fixed IP on the local network. Background: I'm looking to put a series of Ubuntu machines into retail locations, they're being used as dumb kiosks to show a series of slides onto large LCD panel TV screens.
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